bt444's Privacy Policy
This policy clearly explains how your personal information is collected, stored, and kept secure on the bt444 platform.
Introduction & Scope
bt444 ("we", "us") treats the protection of your personal information as its highest priority. This Privacy Policy ("Policy") describes what information we collect when you use bt444's website, mobile platform, and related services, how we use that information, and under what circumstances we may share it with third parties.
This Policy applies to all registered users and visitors of bt444. By continuing to use our platform, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact our support team with any questions.
Data Collection
bt444 only collects information that is necessary to provide its services. We collect two types of information: what you provide directly, and what is collected automatically through your use of the platform.
Information You Provide Directly
- Full name and date of birth
- Email address
- Mobile number
- Payment information (bKash, Nagad, Rocket, Upay, bank account number)
- Government-issued document details provided for identity verification
- Content of messages sent to customer support
Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Session duration and page view history
- Login time and location data (for security purposes only)
- Data collected through cookies and similar tracking technologies
- Betting and gaming activity logs
Purpose of Data Use
bt444 uses collected information only for the legitimate purposes listed below. We never use your information unnecessarily or sell it to third parties.
Service Operations
Information is used to create and verify accounts, process transactions, provide bonuses, and ensure customer support.
Security and Fraud Prevention
Information is analysed to prevent unauthorised access, fraudulent activity, and money laundering.
Communication and Notifications
Contact information is used to send important account updates, promotional offers, and responsible gaming information.
Additional Use Cases
- To meet legal obligations and ensure regulatory compliance.
- To improve the user experience and resolve technical issues on the platform.
- To provide support to at-risk users under the responsible gaming programme.
- For anonymous analysis and statistical research (without revealing any identity).
Data Sharing with Third Parties
bt444 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These partners adhere to strict security standards.
Legal Authorities
Information may be provided pursuant to court orders, lawful requests from law enforcement agencies, or mandatory legal requirements.
Security Service Providers
Limited information is shared with trusted technology partners to detect fraud, verify identity, and ensure cybersecurity.
Business Successors
In the event of a business merger or acquisition, information may be transferred. Users will be notified in advance in such circumstances.
Data Security
bt444 follows industry-standard technologies and processes to keep your information secure. Our security framework operates at the following levels:
SSL Encryption
Every data transmission is protected by 256-bit SSL encryption.
Two-Factor Verification
An additional verification layer is used for sensitive operations.
Secure Servers
All data is stored on encrypted servers with regular security audits.
Continuous Monitoring
Any unusual activity is detected through 24/7 system monitoring.
However, data transmission over the internet is never completely secure. We take every precaution, but we cannot guarantee the complete security of any transmission. It is your responsibility to keep your account password confidential and not share it with anyone.
Data Retention Period
bt444 retains your information only for as long as it is necessary to fulfil the original purpose of collection or to meet legal obligations.
Account Information
Retained while the account is active and for a period determined by applicable law after it is closed.
Transaction Information
Records of financial transactions are securely retained for the period required by financial regulations.
Usage Logs
Log data collected for security and analytical purposes is automatically deleted after a defined limited period.
Cookies and Tracking Technologies
bt444 uses cookies and similar technologies to improve your experience and keep the platform running properly.
Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and ensure security. They cannot be disabled.
- Functional Cookies: Used to remember your language, theme, and preferences.
- Analytical Cookies: Analyse usage patterns to evaluate and improve site performance.
You can disable non-essential cookies by changing your browser settings. However, doing so may cause some features of the platform to not work correctly.
User Rights
As a user of bt444, you have the following rights regarding your own information:
Right to Access Information
You can request a copy of the information we hold about you.
Right to Correction
You can request that any inaccuracies in your information be corrected.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained where legal obligations require it.
Right to Object to Processing
You have the right to object to marketing communications and certain types of data processing.
Protection of Minors
bt444 strictly prohibits anyone under the age of 21 from registering an account or using its services. Our platform is for users aged 21+ only.
Minor Protection Measures
- Age verification is mandatory during registration.
- Information from minors is not collected or stored.
- We reserve the right to carry out additional verification where age-related information appears suspicious.
- If you become aware that a minor has provided us with information, please notify us immediately.
Policy Changes
bt444 may update this Privacy Policy from time to time. If any significant changes are made, we will:
- Send a notification to your registered email.
- Display a clear notice on the platform.
- Update the "Last Updated" date at the top of the Policy.
- User consent may be sought for significant changes.
Continuing to use bt444 after any changes means you are considered to have accepted the updated Policy. You are advised to review this page regularly.
Contact & Complaints
Please contact our team for any questions, concerns, or complaints related to the Privacy Policy. bt444 takes every request seriously.
Privacy-Related Contact
Our support team is available 24/7 to assist in Bengali and English.
Live Chat
24/7 Direct SupportYou can visit the Responsible Gaming page for more information on responsible gaming, or view our frequently asked questions on the FAQ page.